Service King Collision Pompano Beach (Now Crash Champions)

Message: Insurance sent me here after my car was involved in a parking lot accident. Drew took great care of me. Brought it in on Monday morning, I was called with the appraisal and time estimate on Tuesday (

Message: Amazing customer service, manager is a leader and part of the team. The work and techs behind the scene bring your car to you better than it was before. They do the best job, have worked twice on my car and it came back better than perfect. I left so grateful with a smile knowing how trusted and true they stand behind their word! Thank you to all! Anything you need, they will do with perfection!

Message: I brought my vehicle here due to their affiliation with Geico. A woman rear-ended me at about 15 mph. The bumper and hatch sustained damage. They fixed the vehicle in about 10 days. They matched the paint PERFECTLY (9 year old car). Granted the car’s paint was in very good condition, but I was still amazed at the craftsmanship. I highly recommend this shop. Their staff is eager and friendly. What more can you ask for?.

Message: I had a car accident almost a month ago & my car insurance said Service King Pompano was a preferred repair provider. Now that I've seen the quality of their work, I know why. My accident consisted of entire side of car getting scraped against i95 median & left front wheel & tire getting completely damaged. Upon return, the car looked spotless, I still don't know how they got the paint job to match exactly. This is not an exaggeration, paint colors age over the years & it's quite difficult to get a close match. My car looks like it was just bought.. Upon driving it, there seemed to be a wobble in the suspension, or I feared the axel was bent. I took it right back in (lifetime warranty on repairs is serious) and John got right in the car with me, drove around Pompano & on 95 briefly & diagnosed a tire tread mismatch or degradation. He got insurance to replace the tire& all was well. Thanks John & Service King!

Message: I was t-boned at low speeds (under 15 mph) but damaged both driver and passenger doors on my 2015 Mazda 3 (older model pick-up truck struck me). Went through my insurance company (USAA) and Service King was on their list. From the moment I dropped off my car with Mike till the day I picked it up 2. 5 weeks later, I was kept updated via text. I picked it up on the day I was shown it was ready but unfortunately, after driving out of the lot, I turned around because there was a red flashing air bag light on my dash that was never there (I take great care of my baby). Mike came out and attached a device to see what the issue could be but he couldn't figure it out. He asked if I could leave the car one more day because they deal with a company that has better equipment that can tell them exactly what the problem is. I agreed because my rental was still there and apart from that, there was a minor part that had not come in yet that was supposed to come in the next day. Also, anything having to do with air bag or seat belt failure needs to be addressed before I drive on south Florida streets. I went into the shop after Mike to grab the rental keys and he was talking to another gentleman about the light. Now let me say that I don't know much about cars in general but I know about MY car. He asked me if that light was on before or after the accident. No. Was there a passenger with me when it happened. Yes. He then proceeded to tell me that that was the problem. It must be sensor having to do with the passenger seat. I stated that it's impossible as the passenger airbag and seat belt status is shown on the center console and again, the flashing icon on the dash was not showing after the accident. There was some back and forth where I KNEW that the light on the dash had NOTHING to do with the passenger explanation he was giving me. Whatever. Just want it identified and fixed. Turned out that when they installed the new driver's door, they forgot to connect the side airbag sensor.. ON THE DRIVER'S SIDE. I understand that things might be overlooked but don't try to sell me on a story when the truth "We're not sure what it is but we'll get it fixed and let you know" goes a long way in my book. Still, even with this oversite, Service King was a hell of lot better than other shops. I will definitely recommend this location.